Return Policy | Refund Policy

If you are completely unsatisfied with a product and wish to return an item, you may do so within 14 days from receiving it. You will receive a refund within 14 days from when we receive the item at Hempura LTD.   You have to send an email to info@hempura.com and only after receiving a confirmation mail for the return, you can return the products. The address where the product has to be returned to, will be communicated in this email. Items should be returned new and in the condition in which they were delivered. Please enclose relevant bank and account information. And please keep your mail receipt as proof of shipment. Costs associated with payment and delivery processing are covered by the customer.

Contact information:  info.hempura@gmail.com

Phone number:  719.344.5819